Pull up a stool at the counter
We are a small team that cooks, writes and ships things carefully. If you like exact measurements and honest feedback, you will fit right in.
4 open roles
Tap a role to read the full card.
Customer Care Lead
Answer questions from members and store customers by email and phone, and help us fix the root cause when something goes wrong.
What you will do
- Respond to member and order emails within one business day
- Handle returns, refunds and shipping issues under our policies
- Tag and summarise common questions for the FAQ and product pages
- Coordinate with our shipping partner on lost or damaged parcels
What you bring
- Two or more years in customer support, ideally e-commerce
- Calm, kind and clear writing
- Comfort with help desk software and spreadsheets
- Interest in cooking is a strong plus
Recipe Tester (Second Cook)
Be the second cook on every recipe we publish. You follow draft cards exactly as written, note every place you hesitated, and tell us plainly what did not work.
What you will do
- Cook four to six draft recipes a week exactly as written
- Record timings, yields, doneness cues and any confusing wording
- Photograph the result on your phone for reference
- Suggest realistic substitutions for hard-to-find ingredients
- Keep the test kitchen clean, stocked and labeled
What you bring
- Comfortable home or professional cooking experience
- Precise, honest written notes
- Food handler certificate, or willingness to obtain one in your first month
- Able to stand for several hours and lift 25 lb
Recipe Editor
Turn tested drafts into cards that anyone can follow. You own consistency of units, steps, headnotes and tags across the whole library.
What you will do
- Edit six to ten recipes a week for clarity, accuracy and house style
- Maintain the style guide for units, temperatures and ingredient naming
- Audit older recipes and flag cards for retesting
- Write short journal pieces with the test kitchen team
What you bring
- Two or more years editing recipes, cookbooks or technical instructions
- A cook who can spot a missing step before testing
- Excellent command of US measurement conventions
- Portfolio of edited recipes or instructional writing
Freelance Food Photographer
Shoot finished dishes in natural light in our test kitchen. We care about food that looks cookable, not styled beyond recognition.
What you will do
- Plan and shoot two to three recipe days a month
- Deliver edited images in agreed crops within one week
- Collaborate on props and surfaces with the editorial team
- Keep a simple shot log for every recipe
What you bring
- Portfolio of food or product photography
- Own camera body and lenses suitable for tabletop work
- Comfortable working with natural and simple artificial light
- Reliable transport to Venice, FL
Do not see your role?
Send a short note about what you would bring to info@sisiandseb.com. SISI GROUP LLC is an equal opportunity employer and considers every applicant without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.